PRIVACY POLICY

The user has the right to protection of their personal data.

Litel respects the right of the users to information about the collection and treatment of their personal data.

Litel, as responsible for the treatment of personal data, determines the purposes and the means by which your personal data are treated, including all security measures. Litel guarantees that the personal data are treated in Portugal correctly and lawfully and in accordance with good practice.

In the treatment of data which may personally identify, directly or indirectly, we apply the principle of strict necessity. For this reason, this site has been designed for the use of your personal data to be minimal and does not exceed the original purpose for which they were collected and/or treated.

We do not reveal your identity when the purpose for which your personal data are being treated can be obtained via anonymous information.

This privacy policy is intended to provide you with all the information you need to understand our privacy practices. However, if you have any questions concerning our privacy practices and this privacy policy, you may put your questions by e-mail to comercial@litel.pt

Your personal data are collected and treated by Litel solely for purposes strictly related to the use of this site, its services and products. However, your personal information may also be used for other processing operations within the limits of such applications. In particular, your personal data may be processed for the following purposes:

a) When you run processes of purchasing products sold on this site, including the conclusion of agreements for the purchase of products, we collect your personal information (e.g., email address, delivery address and telephone number) in the form of purchase, only for the purposes of sale, separation and transport of the products ordered by you;

b) When requesting assistance from service we collect your personal information (e.g., first and last name, e-mail address) only in order to provide you with customer support services Litel’s online store which are relevant to this site and to the assistance;

c) When requesting technical assistance, we collect your personal data in order to provide you with information about the site.

d) When you record a shipping address, we collect your personal data in order to simplify the development of your future orders.

Litel will collect your personal information, usually electronically, however, in certain circumstances, the means on paper can be used (for example, when the processing of your personal data is necessary for the prevention of fraud against us). 

Your personal data are stored in a way that will enable Litel identify you in the period in which it is necessary to treat and collect these same data, except in the cases expressly provided for in this document, all the rest is in accordance with the applicable laws.

Please report any change to your personal data, to the following e-mail address comercial@litel.pt, in order to ensure that your personal data are always up to date.

Unless otherwise specified, your personal data will not be disclosed to third parties for purposes not permitted by law or without your explicit consent. Your personal information will only be communicated to third parties when necessary to process an order.

Your personal data will be disclosed to persons or companies for:

• provision of electronic payment services, through credit/debit cards;
•  Process sales of products;
• Pick, Pack and dispatch products;
• Solve problems related to the sale of products; 
• Receive payments of purchase of products;
•  Process product returns from customers.

In addition, your personal data may be communicated to the police or law authorities, in accordance with applicable laws and regulations and by a formal request from the authorities, for the purposes of prevention of fraud against us (services anti-fraud).

Please be advised that Litel treats the personal data of is users only for purposes that are strictly related to the provision of services through this site.

Except as provided in the following paragraph, the personal information that we ask you to provide, including e-mail address, address, VAT and phone number are required for the processing of your application and to the purchase of products on this site, in order to comply with the obligations arising from the applicable laws and regulations or to provide other services provided on this site and requested for you.

The refusal to provide us with some personal information may prevent us from processing your request for the purchase of products or for the provision of other services on this site, such as online store customer support Litel.

The refusal to provide us your personal data can justify our refusal to process your order for the purchase of products on this site, or for the provision of services.

The disclosure of your personal information beyond what is necessary to fulfil the legal or contractual parameters or to provide the services requested by you is optional and does not have any effect on the use of this site or its services and purchase products.

Sensitive data are never requested.

We employ security measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access and against other unlawful forms of processing of personal data as provided for in this policy of Privacy.

However, Litel cannot guarantee that the security measures adopted for the protection of this site and for the transmission of data and information through this site will prevent or exclude any risk of unauthorized access or data loss.

We recommend that your computer is equipped with software that protect you in the transmission and reception of information (such as updated antivirus systems), and that your browser takes the appropriate measures to ensure security in the transmission of data (such as a firewall and anti-spam filters).

Litel uses cookies to improve the service. Some cookies are essential to ensure the available features, while others are intended to improve the performance and user experience. Cookies recognize, anonymously, information about the visits to our site, including user preferences, your itinerary during your visit to our site, etc. Cookies are only used to improve and customize the level of service offered.

If you don't allow the website use cookies, some pages and functionality will not work as expected.

If you want to be able to disable cookies simply adjust your browser. By rejecting the use of cookies may limit the functionality and access to the site.

We use cookies for such functions as navigation in the catalog, purchase products online and the provision of services reserved to registered users

You have the right to obtain from Litel, at any time, confirmation that your data are being treated, even not being registered on the site, as well as the communication of the same data in a noticeable form.

You have the right to be informed by the Litel on the origin of the source which transmitted their data, the purposes and means of the processing of your personal data, the logic underlying the electronic processing of data, information about external entities and the names of the themes and categories of entities to whom the personal data may be disclosed or who may access your personal data (for example, the names external entities contracted by Litel). You can also find the information referred to above in this privacy policy.

You have the right to obtain at any time from Litel:

1. The update, correction or the integration of your personal data;

2. The deletion, transformation into anonymous or blocking of your personal data, which is treated as a violation of the law, including the data storage is not necessary for the purposes for which it was collected and subsequently processed;

3. Confirmation that the previous operations were notified to whom the data were communicated or disseminated, except when it is impossible to do it or if it means exceeding the protection of rights which invokes.

You have the right to object, in whole or in part:

1. On legitimate grounds, to the processing of your personal data, even if it is related to the purpose for which it was collected;

2. To the processing of your personal data for advertising or direct marketing purposes or to sell products or carrying out market research or commercial communications.

3. To exercise freely your rights at any time, provided you do so in accordance with applicable laws and regulations, by sending your request to the following e-mail comercial@litel.pt Litel.

Users can use any one of the following methods to contact Litel:

By email: comercial@litel.pt

By phone: (+351) 252 400 330

through the contact page on the website - http://www.litel.pt

in writing to:

Litel – Litografia e Embalagem, Lda,

Rua das Indústrias, n.º 3265

4785-627 Trofa

Portugal

The Litel is entitled to all rights of Industrial and Intellectual Property contained on the page, including, but not limited to trademarks, trade names, images, drawings, photographs, sound files, and, in General, all content that is accessible from the site. It is prohibited any modification, reproduction, duplication, copy, distribution, sale, transmission, storage, total or partial disclosure, sale and other forms of exploitation, commercial or non-commercial purposes of the contents of the internet site, safe express written permission of Litel.